The vast majority of people use Google search to find the information they are looking for online, and Google is constantly looking to improve its algorithms to make sure its users get the best possible search results. Because showing up in Google search results is so important, any website owner will want to stay up to date on the latest trends in search engine optimization (SEO). One of the latest developments that may affect a firm’s marketing strategy is the implementation of natural language processing (NLP) in Google’s algorithms. 

Google’s BERT Algorithm

Google recently announced that it has updated its search algorithms to use a technique called BERT, which stands for Bidirectional Encoder Representations from Transformers. This update to the algorithm uses artificial intelligence and neural networks for natural language processing. That may sound like a lot of jargon, but basically, it means that Google wants to be able to understand how people use language when performing searches and how the context of different words affects what they are looking for.

Notably, the term “bidirectional” means that Google will not necessarily read words in a search query from left to right, but it will look at a phrase as a whole to determine what a person means. This can be especially helpful as more and more people use voice search, type in questions, or use longer queries that take a conversational form. Google has also noted that it now uses “neural matching” in local search results, which allows it to return results based on how the words in a business’s name or description are related to the terms people are searching for.

Google is one of the companies that shape how people experience the internet, and every move that the company makes is closely scrutinized by everyone from major brands to owners of small websites. Keeping abreast of changes made by Google is essential for ensuring that your business can be found in online searches. One recent announcement by Google that will affect many websites is the announcement that mobile-first indexing will be used for new sites, and this may affect the search engine optimization (SEO) strategies used by a wide variety of businesses.

What Is Mobile-First Indexing?

When people perform a Google search, what is actually being searched is an “index” of all websites on the internet created on Google’s systems. This index includes a variety of information about a site and its relevance to people performing searches, including ranking factors that affect where it will show up in search results. Since so many people now use mobile devices to perform searches and view websites, Google now uses the mobile version of a website’s content in its index in many cases.

While Google still uses the desktop version of many websites in its index, its goal is to use the mobile version of sites as much as possible. Recently, Google announced that starting July 1, 2019, all new sites indexed by Google will use mobile-first indexing.

Today, nearly every business has an online presence of some sort. This can range from a Google My Business listing that contains basic information about a company to a digital strategy that includes a website, social media, and pay-per-click advertising. Regardless of the extent of your firm’s digital footprint, you will want to make sure that you make a positive impression on those who find you online. This is why reputation management is crucial.

What Is Reputation Management?

Online searches are the primary way most people find information, whether they are looking for answers on a computer at home or at work or are searching for a local business on their smartphone. When a firm shows up in search results, their listing is often accompanied by reviews and star ratings that people have submitted. These ratings often play a key role in a potential customer’s decision to click through to a company’s website or contact them via phone or email.

In addition to influencing people’s decisions about who they choose to do business with, online reviews can also have a significant impact on SEO. A business with a large number of positive reviews is more likely to be displayed in search results, and negative reviews or low average ratings can result in SEO penalties that will reduce a company’s chances of being found in online searches.

For many people, Google has largely morphed into “the new homepage for local business,” and some believe that the information provided within Google search results has replaced the need for a separate website. However, there is no overstating the value of a quality website. Even if it appears that websites are less important in today’s world, this notion is far from reality.

Changes to Google Search

Not long ago, a search for a local business on Google would bring up a search engine results page (SERP) with 10 local businesses and links to their websites. As the format of Google’s search results changed to make paid ads more prominent, the number of listed businesses has shrunk. Instead of sending searchers to company websites, Google now tries to keep users engaged on its own platforms. A SERP offers information in a Knowledge Panel that includes a business’s address, phone number, hours of operation, photos, and more, and for many users, this provides them with the simple information they need without searching further.

Why Websites Are Important  

While some users may never click through from Google search results to a company’s website, having a quality site in place continues to be essential in helping improve search rankings. Business websites that rank high on Google organically are likely to appear in the SERP “local 3-pack,” the listing you see on the first page of search results that includes a business’s address and description, as well as reviews and photos. The best way to end up in that 3-pack is to have the strongest website possible, which is achieved in part through:

You probably see the letters HTTPS hundreds of times a day as you scroll through your favorite websites, check your email, and interact with people on social media. You may not know their meaning; however, this letter combination holds a lot of power over the websites you visit and how they rank in Google search results. 

HTTP vs. HTTPS

HTTP is an acronym for HyperText Transfer Protocol, which enables communication between different computer systems on the internet. This protocol allows data to be transferred from a web server to a browser, allowing you to view the hundreds of sites you look at each day.