Click-to-Chat Tools for Attorney Websites

Live Chat Interactions to Help Turn Leads into Clients

Your law firm's website serves as an introduction to potential clients, informing them about the legal issues you can help them address, the qualifications of your attorneys, and the benefits of working with you. Your site will encourage people to get in touch with you to learn more about your legal services and schedule consultations. However, when people are browsing through your site, they may have questions that need immediate answers. If no one is available to provide up-to-the-minute assistance, they may click away from your site, and you may miss out on getting a lead to convert into a new client.

Fortunately, you can connect with these clients and instantly establish a connection through live chat. At OVC Lawyer Marketing, we provide Click-to-Chat services that will ensure that someone will always be available to answer people's questions. This can not only increase your client base, but when you leave the office, you can be confident that someone will be available 24/7 to assist any visitor on your website, ensuring that you will not miss out on any leads.

Click-to-Chat will provide a prominent message on your website letting visitors know that someone is available to speak to them. A live person will chat with them in an easy-to-use interface, with the goal of obtaining their contact information so that they can schedule a consultation with your firm.

When someone uses the chatbox on your website, we will inform you right away by emailing you or sending a text message to your mobile phone. Our website monitoring service can lead you to your next client. To learn more about how Click-to-Chat can help your law firm connect with visitors to your website, contact us at 630-635-8000.

How You Can Instantly Connect with Visitors on Your Website

When people need to address legal issues, they will usually perform a general search on Google or another search engine. While search engine optimization (SEO) can help people find your firm through online searches, there is no guarantee that they will reach out to you for legal help. In many cases, people find it intimidating to initiate contact with a law firm, and they may be unsure about what to say, what information to provide, or what questions to ask.

Click-to-Chat can help address these issues by providing an informal way for people to ask questions and learn how an attorney can help them. With our service, a live person will be available to respond to people's questions. We will work with you to create scripts that operatives will use, ensuring that they will describe your services correctly and encourage people to set up consultations with you.

Some site visitors may be unsure about whether they want to make a phone call to your firm or input their information into a contact form. Click-to-Chat can help overcome those concerns. In addition to answering questions and letting people know how you can help address their legal needs, the operatives who communicate with visitors will gather contact information and ensure that potential clients can connect with your firm while maintaining privacy.

In addition to convenience, Click-to-Chat also provides high levels of security. You can rest assured that anything clients discuss with operatives will be kept confidential, and all personal information or details about people's legal concerns will remain secure. We can help you provide your clients with the assurance that you can meet their legal needs while remaining discreet and treating them with respect.

Learn More About Click-to-Chat Services

You can make sure you will be able to respond quickly to questions and requests from visitors to your law firm's website with our live chat service. Contact us at 630-635-8000 to get more information about how we can help you increase your client conversion rates with 24/7 live chat availability and website monitoring.